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Frequently Asked Questions

International Shipping

Shipping Policy

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My order says delivered but I don't have it.

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Return Policy

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Orders & Returns

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Account/Subscription Management

Are KaramMD products vegan and cruelty free?

What products should everyone have in their skincare routine?

Can KaramMD products be used on all skin types?

Will Trifecta help with Meslasma?

What percentage of retinol is in Illuminate?

What percentage of Vitamin C is in Quench?

Can Vitamin C irritate my skin?

What does "active" ingredients mean?

Can I use retinol if I have sensitive skin?

Can I use an additional retinol with Trifecta?

How do I use Polish?

How frequently should I be using Trifecta?

Can you use Vitamin C and Retinol together?

Can I use these products morning and night?

How long does Trifecta last?

Do I need to use sunscreen with Trifecta?

My pump is not working.

Adjusting to Trifecta

Do I need an eye cream in addition to Trifecta?

Where should I apply my KaramMD Products?

Usage

How long will it take to see results from Trifecta?

Can skin get acclimated to products, making them less effective?

Can KaramMD Help With Hyperpigmentation?

Results

I'm interested in surgery with Dr.Karam